Cancellation Policy

In the event the Client needs to cancel a scheduled cleaning appointment a twenty- four (24) hours’ notice is required. Notice may be given via phone or email. Should Client fail to give twenty-four (24) hour notice on more than one occasion, Client must pay 30% of the fee for the canceled cleaning. Canceling more than three (3) consecutive cleanings, or more than 7 total scheduled cleanings, without prior approval of Cleaner, will be deemed a material breach and allow Cleaner to cancel the contract or to seek legal remedies. In the event the cleaner needs to cancel a scheduled cleaning appointment twenty- four (24) hour notice will be given to Client. If Cleaner fails to give twenty-four (24) hour notice, Client will receive one (1) free cleaning.